The causes of Information Overload are always tightly intertwined with organizational culture, so it is small wonder that solving the first requires messing with the second… and there are times when my work to help organizations mitigate information overload runs into apparent conflicts with existing cultural values. When that happens, we must tread carefully! One such case is the contradiction with the Open Door policy that is quite common in progressive organizations in the western world. The conflict The basic idea of Open Door is that managers are available to their subordinates whenever the latter feel they have something to.. Read more