Posts Tagged 'meetings'

No computers allowed!

Posted on February 24th, 2012 · Posted in Organizational Solutions

I’ve reported before on the policy of leaving Blackberries outside meeting rooms… and now I’ve heard of a policy that tops that. An attendee approached me after my lecture on Email Overload solutions today and told me that in the advertising agency where she works it is forbidden to bring notebook computers into meetings. She used to find this objectionable, but having heard me explain the damage of checking email to the effectiveness of meetings, she could now understand why it was a good idea after all. Being in advertising, where their meetings were about hammering out creative ideas, they.. Read more

How to politely respond to a cellphone in a meeting?

Posted on November 9th, 2010 · Posted in Analysis and Opinion

Now that we live in a reality where we’re interrupted by a cellphone call a few times every hour, it is inevitable that people ring us even while we’re in an important business meeting. The question becomes, then, how do we react to the ring while remaining polite? This was not a problem back in that ancient era – say, 25 years ago – when business people had something called an office, which had a door, and a secretary that could be asked not to transfer calls. But today we meet in coffee shops as often as in walled rooms,.. Read more

A blast from the past: weekly status updates

Posted on July 22nd, 2010 · Posted in Organizational Solutions

Periodic status reports are one area where you would do well to look for information overload improvement opportunities. In many organizations the network hums with daily reports, weekly reports, and monthly reports, often with large amounts of redundancy. Just take a critical look around you, or in the mirror… But something reminded me the other day of an extreme example of such redundancy, going back to 1982. I had just joined Intel and relocated to Silicon Valley for some on-the-job training, and among the many wonders of the American Way I was introduced to a wonderful method of sharing status.. Read more

At last – a meeting cost calculator!

Posted on May 24th, 2010 · Posted in Organizational Solutions

Meetings consume precious time like a SUV guzzles gas. I remember that Andy Grove, Intel’s legendary co-founder, once wrote that you need half a dozen approvals to buy a $5000 copier but can call a meeting of 20 managers – whose time costs far more – without anyone raising an eyebrow. The fact is, the time cost of meetings is enormous and usually overlooked. Now, time spent on a well led, interactive, lively meeting is very well spent; but all too often meetings are long, boring and useless, especially when everyone is doing email… and when they drag on, or.. Read more

Meetings: Shorter is Better

Posted on May 13th, 2010 · Posted in Organizational Solutions

Meetings consume a big portion of the knowledge worker’s week, and are notoriously unproductive (small wonder, what with everybody doing email). Improving meeting effectiveness is therefore a big deal; I’ve seen it done right with great positive impact, and the converse too. It takes some doing… but there is one way meetings can be improved immediately: by abandoning the tyranny of the one-hour slot. Most meetings in the world are set for an hour or two, simply because we all live by the clock, and it is calibrated in hours. This is also reflected in most calendars, whether paper or.. Read more

Eliminating PowerPoint altogether: a brave experiment

Posted on April 20th, 2010 · Posted in Analysis and Opinion, Organizational Solutions

I’ve discussed the shortcomings of thoughtless reliance on PowerPoint before. I was recently made aware of an audacious experiment tried out at Ashridge business school in the UK. As reported by Phil Anderson here, the purpose was “to see what the effect would be on us as learning and development professionals and more importantly how participants would find the experience, if PowerPoint was done away with all together and not a single slide was used”. The effect, it turns out, was largely beneficial, and in ways beyond my immediate expectation. Not having PowerPoint forced the teachers to think more carefully.. Read more

He doesn’t DO PowerPoint!

Posted on April 1st, 2010 · Posted in Analysis and Opinion

We should all learn from a senior corporate executive I know. This guy once participated in a meeting where half the attendees were in another geographic location, and were hearing our location via teleconference. At some point one of the people in the remote location asked “Are you showing any PowerPoint slides? Because we aren’t seeing them on our screen here”. And the exec said, emphatically: “I don’t DO PowerPoint!” I was overjoyed when I heard that. He didn’t do PowerPoint; instead, he talked to his audiences, explaining, instructing, directing, managing, leading, role modeling… all the things a manager ought.. Read more

Leave your Blackberries at the door!

Posted on January 29th, 2010 · Posted in Organizational Solutions

Blackberries and other Smartphones have On/Off switches, and the ability to put them in Silent or Vibrate modes; yet few people have the presence of mind, or willpower, or even awareness, to use these capabilities when entering a location where the ringing and buzzing may be harmful – notably classrooms and meetings. Something stronger is required, and I saw it recently. I went to give a workshop to a management staff at a large company, and I observed a delightful act of conscious control: when going into the room, everyone left their phones on a table at the door, placing.. Read more

The risk of doing mail in a meeting

Posted on October 30th, 2009 · Posted in Impact and Symptoms

Everybody “does mail” in meetings. These days it’s email, and earlier it was snail mail; whether the attendees sit with a glassy stare fixed on their notebook screens or they shuffle piles of paper, the impact on the meeting’s effectiveness is obviously negative. This is hardly new behavior… as a hilarious anecdote from ancient Rome illustrates. This is a true story, documented by Plutarch. The attendee in question is none less than Julius Caesar himself, who was standing in front of the Roman senate, engaged in a debate with his arch-opponent Cato (the younger). Someone came in and delivered a.. Read more