Posts Tagged 'Management'

Wearable Devices: Cool Tech or Big Brother?

Posted on August 21st, 2015 · Posted in Analysis and Opinion

How to measure knowledge worker productivity  is a recurrent question, and in my business of reducing information overload my clients often ask me how we can characterize the benefit of my recommendations for action. For years I used to reply, “Easy! You fix a Productometer gizmo to every employee’s skull, and it senses how productive they are!” Of course, that was nonsense: Characterizing the impact of a productivity program in domains as complex as knowledge work is a challenge requiring less direct means. It may not remain nonsense for long, though… Not just a cute gadget Wearable sensing technology has.. Read more

New Insight Article: Effective Hiring – What I’ve Learned from Experience

Posted on May 6th, 2015 · Posted in Analysis and Opinion

Hiring is one of the most critical things you do as a manager, and yet corporate training curricula seldom have a course on how to hire people. This is a pity, because not only are there best practices to be learned from the world at large, there are also specific traditions and processes that have become part of the corporate culture in each individual company. In three decades in various organizations I’ve seen and done enough as a manager to form my own opinions on hiring. Opinionated they may be, but I nevertheless share them in my latest insight article.. Read more

The Importance of Putting Your Money Where Your Mouth is

Posted on March 18th, 2015 · Posted in Analysis and Opinion

A key component of leadership A major challenge all managers face is how to motivate their employees to do the best job they can. This is problematic because – despite the usual corporate values of “we respect our employees” and “open door policy” – there is always an element of mistrust between management and employees (I discuss it in the context of Information Overload in this article); and mistrust is a major demotivator. So, managers need to assure employees that they are sincere in what they tell them – and, until someone invents a mind reading device, this is tough. Of.. Read more

Five Things That Turn a Job into a DREAM Job

Posted on November 6th, 2014 · Posted in Analysis and Opinion

Everybody would love to work in a Dream Job. Not everybody is so lucky; and not everybody realizes what the makings of such a job are. What makes a salaried position into a dream job? I’ve spent some 3 decades in a variety of positions before striking out on my own, and now as a consultant I get to see many workplaces and to talk to many workers. I’ve seen good jobs and bad, wonderful and horrible ones. Here is what I found. Perhaps you can find more (do share, if you do!). This is a subject you want to.. Read more

New Insight Article: Want to Motivate Employees? Don’t Treat Them Like Children!

Posted on September 8th, 2014 · Posted in Analysis and Opinion

A great deal has been written about how to motivate your workforce, and there are many valid ways to go about it. One method, however, is so simple and effective that it’s hard to understand why many companies miss out on applying it. The secret is simple: accord your employees – all of them, even the newest young hires – your unquestioning trust. In other words, show them that you trust their judgment, and that they have your permission to apply it as they see fit. No micro-management, no debilitating approval loops, no frustrating insistence on excessive control. You hire.. Read more

Is Information Overload a Symptom of Incorrect Staffing?

Posted on August 21st, 2014 · Posted in Analysis and Opinion, Organizational Solutions

Of the 164 solutions to information overload included in my Definitive Guide, the last one is probably the least likely to be implemented – and that’s truly a shame. The problem we seldom mention I was discussing Information Overload a while ago with a thoughtful executive at a Fortune 500. The guy agreed with me that things were out of control, but he wasn’t impressed with the fact that he was receiving some 250 work-related email messages a day, most of which were pretty much useless. He said to me, “The problem is not the 200-odd useless emails; those I.. Read more

Curling – and the True Role of a Manager

Posted on July 17th, 2014 · Posted in Analysis and Opinion

Some people are managers, and some are individual contributors; two very different species. Both are vital to the success of a company, which means both can make or break that success. Most individual contributors – engineers and technologists, for instance – are happy to do their thing and leave the bigger picture to their managers; at least, until they progress – as some of them do – to become technical leaders, when their input to management strategy becomes invaluable. But the individuals can’t do their thing unless the managers do theirs, and at times it seems that a manager is.. Read more

New Insight Article: The Importance of Having an Effective Action Culture

Posted on February 19th, 2014 · Posted in Analysis and Opinion

Organizational culture is a fascinating subject – elusive yet critical to a company’s success. A crucial aspect of this is what I’ll call (for lack of a better name) Action Culture. By this I mean the norms and expectations governing how action – the tasks required by the company’s business – is determined, assigned, owned, and tracked to completion. Having a well formed action culture can make a huge difference to a company’s success; over the years I’ve seen quite interesting good and bad examples. My recent insight article, titled The Importance of Having an Effective Action Culture, shares what.. Read more

New Insight Article: How to Launch an Information Overload Program in Your Company

Posted on September 11th, 2013 · Posted in Organizational Solutions

While I’ve been doing many different and wonderful things since leaving the cube farm (and, come to think of it, before then as well), the one I can honestly claim the most special experience with is helping organizations solve the problem of Information Overload in a structured manner. And while every company is different, requiring me to customize my intervention to the local company culture and other details, I have by now developed a general approach that seems to work well. In my new insight article I explain this approach, which should allow you to apply it in your own.. Read more

Intrapreneurship and the Hewlett Packard Medal of Defiance

Posted on May 24th, 2013 · Posted in Analysis and Opinion